Masih ingat ketika Face ID gagal mengautentikasi Craig Federighi sewaktu demo iPhone X? Ternyata penyebabnya bukan karena kegagalan sistem dari Face ID melainkan masalah teknis lain. Seperti yang dikutip dari Yahoo News, Face ID tidak bisa mengautentikasi Craig dikarenakan perangkat yang pertama kali digunakan tersebut telah mencoba mengenali pegawai Apple yang mempersiapkan demo dan gagal.
Mekanisme ini sama persis ketika kamu coba memindai sidik jari dengan Touch ID namun gagal lebih dari 5 kali lalu muncul tulisan “Your passcode is needed to enable Touch ID”.
David Pouge mewartakan via Yahoo:
“People were handling the device for stage demo ahead of time,” says a rep, “and didn’t realize Face ID was trying to authenticate their face. After failing a number of times, because they weren’t Craig, the iPhone did what it was designed to do, which was to require his passcode.” In other words, “Face ID worked as it was designed to.”